Our Commitments - Management

Compliance to Relevant Industry Standards

VicComms is committed to full compliance with all applicable Australian laws, codes of practice, and industry standards. We maintain up-to-date knowledge of WHS regulations, environmental obligations, and telecommunications industry requirements. Our systems are regularly reviewed to ensure alignment with current legislation and client contractual requirements. Compliance is not just a requirement—it’s an integral part of how we operate and deliver trusted, high-quality outcomes.

Quality Assurance to ISO 9001

VicComms operates a robust Quality Management System aligned with ISO 9001, ensuring consistency, reliability, and continuous improvement across all business functions. Our systems support effective project delivery, risk mitigation, and customer satisfaction. Quality assurance is embedded in our daily operations—from initial planning and documentation through to final handover and client feedback. Regular audits and performance reviews help us maintain high standards and quickly respond to changing requirements or emerging risks.

HSEQ-PD-003 - Quality Policy

Business Planning, Continuity & Commitment to Continuous Improvement

We plan for the long term. VicComms integrates business continuity planning, strategic forecasting, and risk management into our daily operations. This ensures our ability to deliver services—even in the face of disruption. Our leadership team is focused on continuous improvement through data analysis, feedback loops, and innovation. We believe that steady growth, informed decision-making, and a culture of learning enable us to adapt, improve, and lead in a competitive and evolving industry.

HSEQ-002-Management-Manual


Project Management

We apply structured project management principles to ensure safe, timely, and cost-effective delivery of telecommunications projects. Our teams use proven methods for scope definition, risk control, stakeholder communication, and resource coordination. Whether managing a remote tower installation or a national infrastructure upgrade, VicComms ensures projects remain on track, compliant, and aligned with client expectations. We prioritise transparency, responsiveness, and accountability at every stage of the project lifecycle.

HSEQ-P-004 Project Quality Management Plan


Cyber Security

VicComms is committed to protecting its digital infrastructure, client data, and operational systems through robust cyber security practices. We implement access controls, data protection protocols, and employee training to mitigate cyber risks and ensure compliance with industry standards, including ISO 27001-aligned principles. Regular system monitoring and incident response planning support our commitment to secure and resilient operations.

HSEQ-PD-005 Information Cyber Security Policy

Full policies and procedures can be provided on request